Hello? How can I help you today?
Being a call center agent is not easy. You have to bear with shifting schedules, irate customers, strict managers and sometimes, annoying workmates. I’m not a call center agent but a Technical Support Engineer and I have my fair share of customer support experiences. I’ve dealt with racist, ill-mannered, paranoid and hot-tempered clients. I’m not a saint and I’ve cursed some of them while on “mute”. I’ve been condescending, unforgiving, closed-minded, stressed and what not on different occasions. When I’m lethargic, I don’t care at all. Is it about time to look for another job? When career growth seems to be impossible, is career change the best solution?
I’ve been working for this company for more than two years and most of my batchmates have already resigned. I wonder if I’ll be taking the same path as theirs. But to defend their side, just like other job hoppers, they are not quitters.
Do you know any job hopper close to you? I do. My boyfriend. Haha. I can’t count the number of companies he’d worked with. As a matter of fact, he’s eyeing the Product Trainer position of the xbox 360 account at Convergy’s San Lazaro. That would be ideal for him since he lives near the place.
I remember the email Ice had sent me (Why Job Hoppers Make the Best Employees)… Oh, that girl? She’s happily resigned. Kidding, I’m just missing her and looking forward to our KL-SG trip.
Alright, going back to the email. I’m trying to refrain from quoting so let me just mention the most important parts. So, why do job hoppers make better employees/co-workers?
1. They have more intellectually rewarding careers. How come? The challenges they face in every job they get after changing from one to another keeps their learning curve stay high. Yes, those brain cells work out each day to increase both intellectual and emotional intelligence.
2. They have more stable careers. Job hoppers have strong belief in themselves and their abilities so they are aware that the stability they get in their career comes from them and not from the company. Stability can be created through networking. By the time that you’ve worked with so many companies in the past, you’ve efficiently established a great circle of friends already and it is through this network, you can filter and choose the most suitable job for you.
3. They are higher performers. Because they are always looking forward to a more challenging job, they always do their best at the present. The thought of having an impressive resume is a very good drive to achieve more.
4. They are more loyal. They make the most out of current relationship. They care for the people they’re with because they want the same treatment. It also allows them to leave footprints as they leave. They are the workers worth-remembering.
5. They are more emotionally mature. They know what is right and the number of months they’ve been working in a company nor their age has nothing to do it it. They have commitment to personal growth and they always know what to do next.
No career is interesting if it’s not engaging and challenging, and your most important job is to find that — over and over. Do not settle for outdated workplace models that accept complacency and downplay self-knowledge. Sure, the job market is tough nowadays – but that’s no reason to settle.
