Monthly Archives: March 2009

Elizhya Dyna: Wizard for the win!

Elizhya Dyna has been sent by her parents to a well known school of crafts and wizardry. She was welcomed by the great mentor , the kindest ever. She found a loving father figure in him. Weeks after her training, she woke up with her great mentor gone. In his cabin were splash of blood and unfinished note. Her quest is to find him and solve the mystery behind his sudden disappearance. And her journey begins….

#END#

Okay, enough for her background. *DND history goes here*

*EDs Character sheet goes here*

*Quest #1 goes here*

When it rains, it pours…

What’s with this summer rain?!

(As if yesterday’s post isn’t enough… *sigh*) I get another failing QA score! OMG. I’m the lowest among my teammates in terms of QA and CSAT. I’m in dire need of serious counselling and good loving. LOL.

Since I’m not in good condition nor in the mood to discuss anything new here, let me just post what Kira called a “nice find”. Got it from Sonny.

Rules Guys Wished Girls Knew

1. If you think you’re fat, you probably are. Quit asking us.
2. Learn to work the toilet seat: if it’s up, put it down.
3. Don’t cut your hair. Ever.
4. Birthdays, Valentines, and Anniversaries are not sacred quests to see if he can find the perfect present, again!
5. If you ask a question you don’t want an answer to, expect an answer you don’t want to hear. 6. Sometimes, he’s not thinking about you. Live with it.
7. Don’t ask him what he’s thinking about unless you are prepared to discuss such topics as navel lint, the shotgun formation and monster trucks.
8. Get rid of your cat. And no, it’s not different, it’s just like every other cat.
9. Dogs are better than ANY cats. Period.
10. Sunday equals sports. It’s like the full moon or the changing of the tides. Let it go!
11. Shopping is not sport.
12. Anything you wear is fine. Really.
13. You have enough clothes.
14. You have too many shoes.
15. Crying is blackmail. Use it if you must, but don’t expect us to like it.
16. Ask for what you want. Subtle hints don’t work.
17. No, he doesn’t know what day it is. He never will – just mark anniversaries on a calendar.
18. Yes, pissing standing up is more difficult than peeing from pointblank range. We’re bound to miss sometimes.
9. Most guys own two to three pairs of shoes. What makes you think we’d be any good at choosing which pair, out of thirty, would look good with your dress?
20. Yes and No are perfectly acceptable answers.
21. A headache that lasts for 17 months is a problem. See a doctor.
22. Your Mom doesn’t have to be our best friend.
23. Foreign films are best left to foreigners.
24. Check your oil.
25. Don’t give us 50 rules when 25 will do.
26. Don’t fake it. We’d rather be ineffective than deceived.
27. It is neither in your best interest nor ours to take the quiz together.
28. Anything we said 6 or 8 months ago is inadmissible in an argument. All comments become null and void after 7 days.
29. If you don’t dress like the Victoria Secret girls, don’t expect us to act like soap opera guys.
30. If something we said can be interpreted two ways, and one of the ways makes you sad and angry, we meant the other one.
31. Let us ogle in peace. If we don’t look at other women, how can we know how pretty you are?
32. Don’t rub the lamp if you don’t want the genie to come out.
33. You can either ask us to do something OR tell us how you want it done– not both.
34. Whenever possible, please say whatever you have to say during commercials.
35. Christopher Columbus didn’t need directions, and neither do we.
36. Women wearing Wonderbras and low-cut blouses lose their right to complain about having their boobs stared at.
37. Consider golf a mini-vacation from you. We need it, just like you do.
38. Telling us that the models in the men’s magazines are airbrushed makes you look jealous and petty and it’s certainly not going to deter us from reading the magazines.
39. The relationship is never going to be like it was the first two months we were going out – get over it.

Damn, some rules are too mean!!!!!

Let me say it again: Some rules are TOO mean.
But I can be MEANer. Haha!

Lethargic…

50% CSAT – what a promising stat to start my day! Whew…errr night!

I’ve been on a graveyard shift for almost 2 months now. I have nothing against it, though the negative impacts on me are very evident. Setting aside my health concern, I feel I’m psychologically affected. I lost all the motivations in me. They stripped me off the simple things that make me happy. My schedule restricts me from playing magic. My supervisor has been transferred to a different team. I rarely see my other teammates. My metrics are suffering a lot. I’m late most of the time with failing QA and CSAT scores…

Consistency….Consistency, where are you?

I think I’m lost. A little bit demotivated.

Funny. One of strongest link in Team Delta is acting like this. Maybe because, I have some handful of sentiments that haven’t been addressed yet. I’m not being resistant to change nor making the matter worse. Culture-shocked, perhaps.

The final blow on my ego is having 0% for QA. WTH. It’s not soooo me! How ironic, knowing that I worked with QA team for 18 months.

I then send an email to may TL. More of an explanation than a dispute.

***************************************
Hi Ma’am

In line with my evaluated call, I would like to discuss some of my strengths and areas of opportunities.

The scenario is still fresh on my mind.
The call went smoothly and I can confidently say that she is a satisfied customer.

I got an automatic zero or failing grade due to “inappropriate resolution”. Other than that, I also got numerous demerits and I clearly understand why. On those cases, I humbly accept my shortcomings.

As for the major “mark-down”, it was an honest mistake. I just learned that DELL 14.7 uses different serial number for each PC. Thanks to the latest training conducted by Sir Romulo this month. And thanks to you for initializing it. Only on this training, I was able to distinguish the differences between each DELL versions. NO information was ever too late. The evaluated recording with SR 1-1-142926954 is still open and now I know the reason why the customer wasn’t able to install it on second computer. We are still communicating through email.

And before I go out of lane, let me highlight some possible gaps.

- Product Knowledge/Awareness

DELL is not my forte but as a TSE, it’s my obligation to know them to the very best of my ability. It’s not that hard but just being newly transitioned from APAC to NABU, there are things that are not that easy to grasp either.

Not to mention that I am specifically assigned to US Queue.

- Existing Processes

I understand that we are working as one team, but it can’t be denied that too frequent changes of skill set have an impact to engineer’s performance. I do not demand to be personally informed that I’ll shift from DELL to US Queue or vice versa, this is just to let you know that at certain points, the human brain and human body reach their limits as well.

- Personal Attitude

One may say that: “I should have searched the knowledge base for solutions.”

But I didn’t, since I think I knew what I was doing that time. I was even confident during the entire call.

Maybe human nature, we don’t ask what we already knew. And I know to myself, without being conceited, that I’m good.

That would be it for today.

Thanks for hearing me out.

Regards,

LiezlD.

***************************************

It’s not my fault. So disheartening… But why be discouraged? At the verge of giving up, there goes my boyfriend assuring me that he’s just there to support me. Though, let me tell you this: MOTIVATION is not something that can be instilled by someone. It should start from within. Inspiration and motivation are two different things.

Have I restored my passion for this company?

I’m trying… I’m trying…

[I can be bribed, you know... Just send me back to morning shift or give me 11PM-8AM sched so that I can play MTG]

^_^

Why can’t they just be like me?!

I remember when I first met my boyfriend. Let’s not go through the details, just few things that caught his attention: He said I seem carefree, a very good conversationalist, and good-looking. Forget about flattery, I made up the last one. Haha. (If someday we’ll meet and you get the same impression, blame it to the “Art of Seduction”.)

Carefree.
Reminds me of “House of Flying Daggers”.
Anyway, so much for kinda irrelevant thoughts. Aren’t you wondering what’s with the title for today’s entry?
Tell you what… I’m the most cheerful girl at work, the jolliest girlfriend, the most enthusiastic colleague. So, people think I’m living in perfection. False. My life is no different from yours. I have fears, depressions, struggles and the like. What makes me exceptional is my ability to detach from my emotions. Ofcourse I’m a professional. There’s always a time for everything.

And I wonder why some people keep dwelling on their problems. As if it will disappear in an instant. As if they’re the only one carrying those burden and such and such. As if! I might not be in the position to tell someone to cheer up and face the world with a smile. I don’t even have the right to tell them just forget about those nonsense. But I’ll take this opportunity to share this one:

“Worrying is like a ROCKING CHAIR…it gives you something to do but gets you nowhere…” :P

Why can’t I just mind my own business?! Haha. Concerned citizen mode.
It’s simply because I feel for them. It’s not easy to see them acting as if they’re hopeless. Pessimism is contagious, and my own strength is not enough to save the world. I’m not superliz. :)

I can only do and advise that much.

What can you do if you are NOT afraid?

Question to ponder. :)
Just wanna share some lesson from my PEP session…

Watch:
Steve Jobs’ Commencement Address
Read:
Stay Hungry. Stay Foolish.

Here are the important lessons I’ve learned:

Lesson 1

You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever.

Reflection:
I agree with him. My greatest frustration in life is not being a Chemical Engineer. I passed all exams, scholarships, etc. but my Mom won’t allow me to take it. For 4 years of college life I always wished I’m studying at UP taking B.S. Chem Eng.

Let me connect the dots backward.
I’m currently employed as TSE at Trend Micro Inc., in a BF/GF relationship for
eighteen months now and graduated cumlaude with a Bachelor’s Degree in Industrial Technology major in Computer Engineering Technology 2 years ago… All these things won’t happen had I pursued my love for chemicals.

Again, EVERYTHING happens for a REASON.

Lesson 2

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.

Reflection:
I’ve been part of Trec Global’s QA Team for one and half year. I’ve learned a lot from that company and from my co-workers. And my thirst for knowledge leads me to greener pasture. So here I am, happy with my second job.

Lesson 3

No one wants to die. Even people who want to go to heaven don’t want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life’s change agent. It clears out the old to make way for the new.

Reflection:
Metamorphosis. We will all get to our final destination, at the right time.
Changes DO happen everytime.

Q: What can you do if you are NOT afraid?
A: I see this one as more of a challenge than a question. There goes my answer.


*shrug*

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